Mbi44 Terms & Conditions – Terms of Use for Malaysia's Online Casino Platform

Welcome to mbi44. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and mbi44 ("Platform", "We") regarding your use of the website, services, and all content available at https://mbi44.im.

By completing the registration process, making your first deposit, or simply using any part of the mbi44 platform, you confirm that you have read, understood, and agreed to be bound by all the terms, conditions, policies, and guidelines set out in this document, together with Privacy Policy and Responsible Gaming Policy us.

Mbi44 operates as an online casino entertainment platform offering slots, live casino with real dealers, table games, baccarat, lottery, and live matches for adult players in Malaysia. All services are provided solely for entertainment purposes.

Mbi44 reserves the right to update or modify these Terms at any time. Changes take effect immediately upon being posted on this platform. Continued use of mbi44 following any changes constitutes your acceptance of the updated terms.

To register and use the mbi44 platform, you must meet all of the following eligibility requirements at all times:

• You are at least 18 years old at the time of registration.
• You are acting on your own behalf and not on behalf of any third party.
• You must register using information that is truthful, accurate, and complete. Providing false information is a serious breach of these Terms.
• You are not on any exclusion list that prohibits you from gambling, as imposed by any relevant authority.
• You may not use the mbi44 platform if the laws in your country of residence prohibit participation in online gambling.
• Funds used for gambling on mbi44 are legally yours and do not originate from any unlawful activity.

Mbi44 also reserves the right to decline any registration application from any individual without providing a reason, at the platform's absolute discretion.

Each individual is only permitted to hold one (1) mbi44 account only. Opening multiple accounts – whether using different names, email addresses, phone numbers, or payment methods – is strictly prohibited and constitutes a serious breach of these Terms.

You are fully responsible for all activity that takes place within your account. This includes all bets placed, deposits made, and withdrawals processed through your account, whether by you or by anyone who gains access to your account with or without your authorisation.

A few important things to note about your mbi44 account:

• Password: Use a strong password and never share it with anyone. mbi44 will never ask for your password via email or chat.
• Account information: Ensure that the name, phone number, and banking details in your account are accurate and up to date. The name on your mbi44 account must match the name of the bank account or e-wallet holder used for withdrawals.
• Inactive account: Accounts showing no login activity for 12 consecutive months may be classified as inactive. A monthly administrative fee may be applied to inactive accounts after that period.
• Account transfer: Your mbi44 account is personal and may not be transferred, sold, or assigned to any other party.

Mbi44 supports a range of deposit methods popular among Malaysian users. All supported payment methods, limits, and processing times are as follows:

All successfully processed deposits will be credited to your mbi44 account automatically within seconds. If your deposit has not been credited within 10 minutes, please contact our customer support team with proof of transaction for assistance.

• Mbi44 does not charge any fees for deposits. However, your e-wallet provider or bank may apply their own charges.
• Deposited funds may only be used for betting activities on the mbi44 platform.
• Mbi44 reserves the right to request verification of the source of funds where any compliance review requirement arises.
• Deposits made using a payment method in another person's name are prohibited and may result in account suspension.

Mbi44 is committed to processing all valid withdrawal requests promptly and efficiently. Here are the withdrawal terms and procedures you need to know:

• Minimum withdrawal amount: RM50 per request.
• Withdrawal method: Withdrawals may only be made via the same payment method used for the deposit, or to a Malaysian bank account held in your own name.
• Processing time: Within 5 to 15 minutes for standard withdrawals. Large withdrawals exceeding RM10,000 may require up to 24 hours of processing time for security verification purposes.
• Daily withdrawal limit: Daily withdrawal limits are set according to your account's VIP tier. Standard members may withdraw up to RM20,000 per day, while VIP Diamond members enjoy no daily withdrawal limit.
• Identity verification (KYC): mbi44 reserves the right to request identity verification documents before processing a withdrawal, particularly for new accounts or large withdrawal amounts.

The recipient name on your withdrawal request must match the name registered on your mbi44 account. Withdrawals to accounts under a different name will not be processed and will be returned to your account balance.

Mbi44 offers a variety of bonuses and promotions from time to time to reward loyal members and welcome new ones. All bonuses are subject to specific terms and conditions stated alongside each offer.

mbi44 General Bonus Terms:

• Each bonus is eligible for one claim per account, per household, and per device, unless otherwise stated.
• All bonuses are subject to a minimum rollover requirement before withdrawals are permitted. Rollover conditions are typically between 5x and 20x the bonus value, depending on the bonus type.
• Mbi44 reserves the right to void any bonus suspected of being misused, including collusion with other players to meet rollover requirements through illegitimate means.
• Bonuses may not be transferred between accounts or converted directly into cash without first satisfying the applicable rollover requirements.
• Bonus expiry: Most mbi44 bonuses are valid for 7 to 30 days from the date of crediting. Any bonus not used within this period will expire automatically.
• Mbi44 reserves the right to withdraw or modify any bonus offer at any time without prior notice, except for bonuses already credited to a member's account.

For full details on the terms of each current promotion, please refer to the promotions page in your mbi44 account or contact our support team.

All games available on the mbi44 platform – including slots, Live Casino, table games, baccarat, lottery, and live matches – have specific rules that can be found within each game's interface.

General principles that apply to all games on mbi44:

• Final decisions: All game outcomes generated by the RNG system or by a live casino dealer are final and may not be disputed, unless a verified technical error is proven to have occurred.
• Technical disruption: In the event of a technical disruption during a gaming session, mbi44 will take reasonable steps to resolve the situation fairly. Bets placed in any incomplete round will be returned to your account.
• RTP (Return to Player): The RTP values for all mbi44 games are publicly stated in each game's information section. RTP values represent long-term statistical expectations and do not guarantee outcomes for any individual session.
• Bet limit: Every game has minimum and maximum bet limits that must be observed. mbi44 reserves the right to adjust these limits at any time.
• Void winnings: Any winnings resulting from software bug exploitation, system manipulation, or any other form of fraudulent activity will not be paid out, and the account in question will be closed.

For live casino games in particular, table rules announced by the dealer during a session are binding and must be observed by all players at that table.

The following activities and behaviours are strictly prohibited on the mbi44 platform and may result in immediate account suspension or closure, as well as forfeiture of all balances and winnings:

• Opening multiple accounts or using an account registered under someone else's name.
• Colluding with other players to exploit the bonus system or to engage in betting fraud.
• Use of automation software, bots, or any tools designed to gain an unfair advantage in gameplay.
• Any attempt to hack, breach, or disrupt the operations of the mbi44 platform in any way.
• Depositing using a credit card or another person's payment method without authorization.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false or misleading information during registration or the KYC process.
• Abusive, threatening, or harassing behaviour directed at mbi44 customer support staff or other players.
• Any attempt to exploit technical glitches or errors in the payment system or games.

Mbi44 believes gambling should be enjoyed as a form of responsible entertainment. We provide a range of tools to help members manage their playing habits. These tools are accessible directly from your account settings:

• Daily/weekly/monthly deposit limit: Set a limit on the total amount you can deposit within a defined time period.
• Loss limit: Set a maximum amount you are willing to lose within a given period.
• Session time limit: Set a maximum duration for each gaming session before an automatic reminder is displayed.
• Temporary self-exclusion: Suspend access to your account for 24 hours, 7 days, or 30 days.
• Permanent self-exclusion: Permanently close your account if you feel that gambling is negatively affecting your life.

If you or someone you know is experiencing gambling-related problems, please seek help. mbi44 encourages you to reach out to a qualified support service. More information is available on the Responsible Gaming us.

Mbi44 reserves the right to suspend or close any member account for reasons including, but not limited to:

• Violation of any part of these Terms & Conditions.
• Evidence or suspicion of fraud, money laundering, or other unlawful activity.
• Failure to comply with identity verification (KYC) requests within the stipulated timeframe.
• Any attempt to exploit system vulnerabilities or bonuses in an unauthorized manner.
• Upon request by a relevant authority or regulatory body.

You may also voluntarily close your mbi44 account at any time by contacting our support team. Prior to closure, all active bonus rollover requirements must be fulfilled, and any eligible balance will be returned to you once the security review process is complete.

To the extent permitted by applicable law, mbi44 shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of this platform, including:

• Any financial loss resulting from unfavorable game outcomes is a risk fully accepted by the member upon agreeing to play.
• Service disruptions caused by factors beyond mbi44's reasonable control, such as internet outages, power failures, or natural disasters.
• Unauthorised account access resulting from a member's failure to keep their login credentials secure.
• Losses arising from decisions made based on inaccurate information provided by third parties.

However, these liability limits do not affect your rights as a user under applicable Malaysian consumer protection laws, nor your right to recover funds deposited in the event of a platform failure caused solely by mbi44.

Mbi44 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time at our sole discretion. Members will be notified of any material changes via in-platform notifications or the email address registered to your account.

Amended terms take effect immediately upon being published on mbi44.im. Continued use of the mbi44 platform after the effective date of any amendment constitutes your full acceptance of the updated terms.

This document and all disputes arising from the use of the mbi44 platform shall be interpreted and governed by the laws applicable in the jurisdiction where mbi44 operates. Any dispute that cannot be resolved through amicable negotiation shall be submitted to binding arbitration.

For any enquiries regarding these Terms & Conditions, please contact us at:

• Email: support@mbi44.im
• Live Chat: Available 24 hours a day on the mbi44 platform